Major Issues in BPM: An Expert Prospective
October 02, 2007
The authors, Wasana Bandara, Marta Indulska, Sandy Chong, and Shazia Sadiq, present an important compilation of information gathered from interviews with fourteen global BPM experts. The results of those interviews, presented here, highlight the issues and challenges that are prevalent or emerging wherever BPM is applied or being considered.
